General terms and Conditions

1.0 Definitions

1.1 The buyer or purchaser: is considered to be any person who places an order with ZeroWater-Europe and has agreed to the general terms and conditions relating to Dutch law and this website.

1.2 The seller: ZeroWater-Europe is a trade name of B.V.

Herenweg 15
3602AM Maarssen
The Netherlands

2.0 Relationship Conditions

2.1 Anyone who places an order with ZeroWater-Europe

3.0 Prices

3.1 All prices mentioned on the website are inclusive of VAT. And excluding transport costs. Prices are exclusive of VAT in case of quotations for business customers.

3.2 Offers or quotations do not automatically apply to future orders.

3.3 The quotations made by ZeroWater-Europe are without obligation; they are valid for 14 days, subject to availability.

4.0 Cancellations

4.1 If the buyer cancels an order or part of an order, he shall be liable for costs incurred (storage, preparation purchase of additional items such as boxes, etc.) and any other costs incurred for this order as well as compensation for loss of profit and any other damage resulting from the cancellation.

5.0 Delivery

5.1 ZeroWater-Europe will try to ship your order as soon as possible, provided that all items are sufficiently in stock. Otherwise, you will be informed when you can expect the shipment.

5.2 Depending on your order, partial shipments can also be made. This requires contacting our service desk.

5.3 We request that you check the order immediately after delivery. Please notify us of any problems within 5 working days.

5.4 ZeroWater-Europe shall not be liable for the consequences of events beyond ZeroWater-Europe’s control. Including but not limited to damage during delivery and shipping of products.

5.5 All mentioned delivery times are only indicative, and, therefore, no rights can be derived from them, for which compensation can still be claimed.

5.6 A partial delivery cannot be a reason for a total cancellation of the entire order.

6.0 Payments

6.1 Advance payment may be required for reservations of consignments or shipping actions.

6.2 ZeroWater-Europe offers various means of payment via the website, including but not limited to iDEAL and bank transfer.

6.3 Payment of the invoice amount must be made no more than 14 days after the invoice date (if delivery has been made on an invoice basis).

6.4 Objections to the amount of the invoices do not suspend the payment obligation.

6.5 Furthermore, reminder costs will be charged if the customer does not pay the amounts due within the agreed period. These reminder costs amount to € 15. If the buyer fails to pay the claim after notice of default, the claim can be handed over to a collection agency, in which case the buyer will also be obliged to fully reimburse extra-judicial and judicial costs in addition to the total amount owed.

6.6 All prices are inclusive of purchase tax (VAT) and inclusive of other levies imposed by the government.

7.0 Retention of Ownership

7.1 Delivered goods shall remain the property of ZeroWater-Europe until the goods have been paid in full to ZeroWater-Europe.

8.0 Disclaimer

8.1 ZeroWater-Europe cannot be held liable for damage resulting from the use of products sold.

8.2 ZeroWater-Europe cannot be held liable for transport problems, loss, or damage due to shipping.

8.3 In the event of loss due to shipping, ZeroWater-Europe will always arrange for an investigation to be carried out.

8.4 ZeroWater-Europe cannot be held liable for negligence on the part of the buyer or his company.

9.0 Suspension and Termination

9. 1 If the client fails to fulfil any obligation arising for him from this or any other agreement concluded with ZeroWater-Europe, or fails to do so properly or in time, as well as in case of bankruptcy, suspension of payments, closing down or liquidation of the client’s business, it shall be deemed to be in default by operation of law and ZeroWater-Europe shall be entitled, without any notice of default or judicial intervention being required, to suspend the execution of the agreement or to dissolve the agreement in whole or in part, at its discretion, without ZeroWater-Europe being obliged to pay any compensation or provide any guarantee and without prejudice to its attributable rights.

In these cases, any claim that ZeroWater-Europe has or will receive against the client is immediately and fully due and payable.

10.0 Applicable Law

10.1 These Terms and Conditions, as well as offers and agreements to which they relate in whole or in part, are governed exclusively by Dutch law and Dutch private international law.

11.0 Inspection

11.1 ZeroWater-Europe is free to check data and, if necessary, to set the spending limit specified by the insurance company.