Order and delivery

We strive to deliver your package as quickly and efficiently as possible. That is why we make a number of promises about delivery that you can always confront us with.

• We will ship your package the same day if it is ordered and paid for before 8 p.m.
• Is a product out of stock? Then this will always be clearly stated on the website. It is only possible to reorder if we are sure that the product will be back in stock.
• After we have given the package to the carrier, you can always track your order with a track and trace code.
• We currently ship with PostNL, SEUR and their partners. That is why we always guarantee the best and most reliable delivery.

Do you have questions about your order or is your delivery not going as it should? Please feel free to contact us so that we can solve it together.

ZeroWater-EU
Herenweg 15
3602AM Maarssen
The Netherlands
+31 (0)88 0034 140

Cancelations

What should I do if I want to cancel an order? When canceling an order, always contact us by phone on +31 (0)88 0034 140.